Senior Software Support Officer

Technology
Indefinite
Grade 12
Published on 14/01/2026
Hybrid
Malta

Job Description

Overview

About the Department

Technology is at the core of the knowledge-based organisation. It enables MFSA's strategic and operational objectives to be achieved efficiently and effectively.

The Technology team leverages cutting-edge technology, industry standards and methodologies to provide reliable services to the rest of the organisation and the financial services sectors interacting with the Authority electronically. It is responsible for technology design, information security, development, integration and delivery of all information and communications infrastructure, platforms and services, working with technology vendors and partners.

The Technology team is made up of professionals specialised in relevant areas that include governance and planning, infrastructure and service management, information systems, and security. Officials from Technology also participate and give their contribution in several European committees, expert groups and industry fora.

About the Role

The selected candidate's primary duties will include, but are not limited to:

  • Working with business analysts, other developers, and project management to estimate and provide updates on tasks;
  • Producing efficient and robust code based on requirements;
  • Will be directly involved in reviewing, integrating, testing and deploying software;
  • Responsible for maintaining the existing code base;
  • Writing and interpreting business reports and requirements documentation;
  • Writing clear, developer-focused documentation for your code;
  • Responsible for identification and remediation of code security vulnerabilities;
  • Conducting vulnerability assessment and vulnerability testing for systems;
  • Assisting in other tasks as directed by the Team Leader.

About You

We are looking for candidates with a solid academic background in ICT or in another comparable area.

The role calls for an academic qualification in a relevant field of study at National Qualification Framework Level 5, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level, OR three years prior experience in related area.

Working experience in software development, software certifications or scripting experience would be considered an asset.

Core Competencies:

  • Solid C# .Net software development experience using MVC framework;
  • Good understanding of REST API/Microservice design methodologies using .Net 8 (C#);
  • Proficiency in developing models using .NET Entity Framework with code first approach or database first approach;
  • Must have good knowledge using SQL Server for developing database objects such as tables, views, stored procedures, and functions;
  • Must be good at using HTML 5, Bootstrap CSS and JavaScript;

The ideal candidate should:

  • Have a strong interest in software quality and support;
  • Be able to communicate effectively with technical and non-technical stakeholders;
  • Possess strong analytical and problem-solving skills;
  • Have good written and verbal communication skills;
  • Be capable of working within a team and meeting deadlines;
  • Be fluent in the English language.

Other Information

The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.gov.mt under MQRIC heading.

The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt.

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination.

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.

Public Call Permit: 37/2026