About the Department

Technology is at the core of the knowledge-based organisation. It enables MFSA's strategic and operational objectives to be achieved efficiently and effectively.

The Technology team leverages cutting-edge technology, industry standards and methodologies to provide reliable services to the rest of the organisation and the financial services sector interacting with the Authority electronically. It is responsible for; technology design, information security, development, integration and delivery of all information and communications infrastructure, platforms and services, working with technology vendors and partners.

The Technology team is made up of professionals specialised in relevant areas that include governance and planning, infrastructure and service management, information systems, and security. Officials from Technology also participate and give their contribution in several European committees, expert groups and industry fora.

About the Role

As a Junior Assistant, you will be contributing towards the day-to-day duties of the IT Infrastructure and Security team and will be working on the following tasks:

• Supporting IT Operations Assisting with day-to-day IT infrastructure tasks such as system monitoring, basic troubleshooting, and user support. Helping to ensure smooth operation of hardware, software, and network components.

• Implementing Infrastructure Procedures Following established procedures for system access, data handling, and equipment usage. Supporting the team in applying these procedures consistently across the organisation.

• Assisting with System Maintenance Helping with routine maintenance activities such as software updates, patching, and hardware checks. Assisting in keeping systems up to date and performing efficiently.

• Monitoring System Performance and Alerts Tracking basic system alerts and performance indicators. Helping to document issues and escalating them to senior staff when needed.

• Supporting IT Tools and Platforms Assisting in the setup and configuration of IT tools used across the organisation, such as collaboration platforms, endpoint devices, and network services.

• Assisting with Risk and Vendor Reviews Helping to gather information for assessments of internal systems and external service providers. Supporting the team in organising findings and understanding which areas need attention.

• Learning and Development Participating in training and self-study to build knowledge of IT infrastructure, systems administration, and support practices. Staying informed about new technologies and tools.

• Maintaining Effective Working Relationships Supporting the team in fostering positive and professional relationships with suppliers, internal colleagues, and external customers. This includes clear communication, timely follow-ups, and a helpful attitude to ensure smooth collaboration and service delivery.

• General Team Support Working closely with team members to support ongoing projects and tasks. Communicating clearly, staying organised, and being ready to assist with ad hoc requests. Reliability and a willingness to learn are key.

About You

You are a dynamic team player who is energetic and motivated to contribute with creative solutions.

You will have a passion for Engineering, Computer Science, Technology, or related fields, and are currently in the stage of obtaining a qualification in the relevant field at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level.

If this is you, we look forward to speaking with you!

Other information

The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.  

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.gov.mt under MQRIC heading.  

The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Privacy Notice on the MFSA webpage - https://www.mfsa.mt/privacy-notice/. 

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination.  

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.  

Public Call Permit: 821/2024