Senior Business Analyst

Programme Management and Quality Assurance
Grade 6
Published on 15/05/2024

Job Description


About the Department

The Programme Management & Quality Assurance office is responsible for the setting up of a single, centralised framework, designed to ensure the implementation and delivery of key organisational projects and other change initiatives within the Authority. Programme Management is responsible to define best practice within the Authority and aims to standardize quality assurance and change management activities thus introducing economies of repetition in the execution of projects. The Programme Management team is key towards ensuring the completion of projects within budget and in the established timeframes.

About The Role

The goal of this role is to improve end-to-end business processes by identifying issues, design enhanced processes, implement recommendations, and support the business outcomes.

As a Senior Business Analyst, You will be responsible for the following main duties:

  • Responsible for Change Management activities for assigned projects;
  • Analyses, evaluation and document business processes and business requirements;
  • Act as functional reference point to project stakeholders in order to understand, gather and analyse their business requirements;
  • Perform gap analysis of new requirements against existing operational framework;
  • Influence others using a variety of tactics; develop and maintain trusting relationships to foster alignment, transparency and collaboration.
  • Create viable specifications in preparation for the execution of test cases;
  • Provide on-going business support through the whole project lifecycle;
  • Liaise with the internal and/or external stakeholders to ensure solutions are in compliance with the business requirements;
  • Undertake Project Management activities that may be assigned by Senior Management from time to time;

About You

We are looking for candidates with solid academic background in Business, IT and/or Change Management or any other relevant qualification.

The role calls for an academic qualification in a relevant field of study at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level.

You will also possess a minimum of five (5) years’ work experience in a Business Transformation environment or exposure in project management or any other relevant working experience.

If you do not have the necessary academic or professional qualifications but you have at least ten (10) years of relevant experience in a related environment. we would still be interested in speaking with you.

Knowledge, Skills and Experience Required

  • To be proficient in business process improvements techniques, change implementation, requirements definition and stakeholder relationship management;
  • Exhibit strong documentation and presentation skills;
  • Must be able to communicate with internal and external stakeholders in an effective manner;
  • Eager to learn and adopt best practices;
  • Must be adaptable to change and a problem solver;
  • Having good negotiation skills;
  • Must be a team player and actively promote team spirit;
  • Preferably should have a good knowledge of the financial services industry;
  • Knowledge of using JIRA will be considered an asset.

Public Call Permit: 456/2024